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Xotic Performance

Get help with Xotic Performance head studs, fasteners & engine components — installation guides, vehicle fitment, shipping, returns, and order support.

Xotic Performance Help Center | Support, Orders & Fitment

What payment methods do you accept?

Can I pay in installments? (Afterpay)

How do I apply promo/discount codes?

Can I edit or add anything to my order?

I ordered on Amazon, eBay, or Walmart — how do I get support?

My item is backordered — what are my options?

Orders & Payments

How do I track my order?

How long does it take to process and ship my order?

Do you ship internationally?

Do you offer expedited shipping?

Do you offer free shipping?

My tracking says delivered but I don't have the package

Shipping & Delivery

What is your return policy?

What is your cancellation policy?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

A component is missing from my kit — what do I do?

How long does it take for my refund to appear?

Returns, Refunds & Cancellations

Do your products have a warranty? How do I make a claim?

How do I register my warranty?

Warranty & Claims

How do I confirm a part fits my vehicle?

Where do I find installation instructions and torque specs for my kit?

Head stud installation: best practices for a reliable seal

What engines and platforms do you make parts for?

What is XOTIC 7200 material, and how does it compare to 8740 chromoly?

Head studs vs. head bolts: which do I need?

What is a thread chaser, and why shouldn't I use a tap?

Which years of 6.0L Power Stroke do the stand pipes fit? What about 2003–2004?

Do you sell individual studs, replacement O-rings, or spare hardware?

Are your studs torque-to-yield? Can I reuse them?

Products & Technical

Do you offer wholesale or dealer accounts?

Can you make a custom or one-off fastener for my build?

Do you offer a military, first responder, healthcare or senior discount?

Wholesale & Discounts

How do I contact Xotic Performance?

General & Contact

Placing, changing and paying for an order — payment methods, Afterpay instalments, discount codes and order edits.

Processing times, delivery estimates, free and expedited shipping, international orders and order tracking.

Our 30-day return window, cancelling within 3 hours, refunds, and what to do about wrong or damaged items.

Limited lifetime warranty on fasteners, one-year warranty on other products, warranty registration and how to file a claim.

Fitment, XOTIC 7200 material, head studs vs. head bolts, thread chasers, torque specs and installation best practice.

Wholesale and dealer accounts, custom fastener applications, marketplace orders, and military, first responder, healthcare and senior discounts.

How to reach the Xotic Performance team — email, phone, hours and response times.

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