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Orders & Payments
Placing, changing and paying for an order — payment methods, Afterpay instalments, discount codes and order edits.
Shipping & Delivery
Processing times, delivery estimates, free and expedited shipping, international orders and order tracking.
Returns, Refunds & Cancellations
Our 30-day return window, cancelling within 3 hours, refunds, and what to do about wrong or damaged items.
Warranty & Claims
Limited lifetime warranty on fasteners, one-year warranty on other products, warranty registration and how to file a claim.
Products & Technical
Fitment, XOTIC 7200 material, head studs vs. head bolts, thread chasers, torque specs and installation best practice.
Wholesale & Discounts
Wholesale and dealer accounts, custom fastener applications, marketplace orders, and military, first responder, healthcare and senior discounts.
General & Contact
How to reach the Xotic Performance team — email, phone, hours and response times.