The quickest way to reach a person — good for fitment checks, torque questions and order status. If we're offline, leave your message and we'll pick it up the next business day.

Send us a message and we'll reply within 1–2 business days.

Speak with our support team Monday–Friday, 9 AM–5 PM EST.

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Xotic Performance

Get help with Xotic Performance head studs, fasteners & engine components — installation guides, vehicle fitment, shipping, returns, and order support.

Xotic Performance Help Center | Support, Orders & Fitment

Placing, changing and paying for an order — payment methods, Afterpay instalments, discount codes and order edits.

Orders & Payments

Processing times, delivery estimates, free and expedited shipping, international orders and order tracking.

Shipping & Delivery

Our 30-day return window, cancelling within 3 hours, refunds, and what to do about wrong or damaged items.

Returns, Refunds & Cancellations

Limited lifetime warranty on fasteners, one-year warranty on other products, warranty registration and how to file a claim.

Warranty & Claims

Fitment, XOTIC 7200 material, head studs vs. head bolts, thread chasers, torque specs and installation best practice.

Products & Technical

Wholesale and dealer accounts, custom fastener applications, marketplace orders, and military, first responder, healthcare and senior discounts.

Wholesale & Discounts

How to reach the Xotic Performance team — email, phone, hours and response times.