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Speak with our support team Monday–Friday, 9 AM–5 PM EST.

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Xotic Performance

<h3 id="email--fastest-way-to-get-a-complete-answer">Email &#x2014; fastest way to get a complete answer</h3><p><a href="mailto:support@xotic-performance.com">support@xotic-performance.com</a></p><p>We handle most enquiries by email because it lets us give detailed, accurate answers and track your request properly. We reply within <strong>1&#x2013;2 business days</strong>.</p><h3 id="phone">Phone</h3><p><strong>1-888-320-9087</strong></p><ul><li>Monday to Friday: 9:00 AM &#x2013; 5:00 PM EST</li><li>Saturday and Sunday: closed</li></ul><h3 id="help-us-help-you-faster">Help us help you faster</h3><p>Whatever you are contacting us about, including these details in your first message usually saves a full round trip:</p><ul><li><strong>Order number</strong> (or marketplace order ID, if you bought on Amazon, eBay or Walmart)</li><li><strong>Part number</strong>, or a link to the product</li><li><strong>Year, make, engine and displacement</strong> of the vehicle<strong></strong></li></ul><h3 id="where-to-go-for-specific-things">Where to go for specific things</h3><ul><li><strong>Track an order:</strong> <a href="https://www.xotic-performance.com/pages/track-order">xotic-performance.com/pages/track-order</a></li><li><strong>Register a warranty:</strong> <a href="https://www.xotic-performance.com/pages/warranty-registration">xotic-performance.com/pages/warranty-registration</a></li><li><strong>File a warranty claim:</strong> <a href="https://www.xotic-performance.com/pages/warranty-claim">xotic-performance.com/pages/warranty-claim</a></li><li><strong>Wholesale application:</strong> <a href="https://www.xotic-performance.com/pages/wholesale">xotic-performance.com/pages/wholesale</a></li><li><strong>Custom fasteners:</strong> <a href="https://www.xotic-performance.com/pages/custom-applications">xotic-performance.com/pages/custom-applications</a></li></ul>

Email support@xotic-performance.com or call 1-888-320-9087, Monday to Friday 9:00 AM – 5:00 PM EST. We reply to email within 1–2 business days.

How do I contact Xotic Performance?

General & Contact

What payment methods do you accept?

Can I pay in installments? (Afterpay)

How do I apply promo/discount codes?

Can I edit or add anything to my order?

I ordered on Amazon, eBay, or Walmart — how do I get support?

My item is backordered — what are my options?

Orders & Payments

How do I track my order?

How long does it take to process and ship my order?

Do you ship internationally?

Do you offer expedited shipping?

Do you offer free shipping?

My tracking says delivered but I don't have the package

Shipping & Delivery

What is your return policy?

What is your cancellation policy?

How do I cancel my order?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

A component is missing from my kit — what do I do?

How long does it take for my refund to appear?

Returns, Refunds & Cancellations

Do your products have a warranty? How do I make a claim?

How do I register my warranty?

Warranty & Claims

How do I confirm a part fits my vehicle?

Where do I find installation instructions and torque specs for my kit?

Head stud installation: best practices for a reliable seal

What engines and platforms do you make parts for?

What is XOTIC 7200 material, and how does it compare to 8740 chromoly?

Head studs vs. head bolts: which do I need?

What is a thread chaser, and why shouldn't I use a tap?

Which years of 6.0L Power Stroke do the stand pipes fit? What about 2003–2004?

How do I contact Xotic Performance?Updated 2 hours ago

Email — fastest way to get a complete answer

Phone

Help us help you faster

Where to go for specific things