How do I track my order?Updated 3 hours ago
Track your order any time at https://www.xotic-performance.com/pages/help-center.
What to expect
- In-stock items ship within 1–2 business days.
- You will receive a shipping confirmation email with a tracking number as soon as your package leaves our facility.
- Allow 24–48 hours for the carrier to scan the package and for tracking to start showing movement.
Tracking hasn't updated
A tracking number that sits at "label created" for a day or two is normal — the carrier has the label but has not scanned the parcel yet. Longer gaps can also happen mid-transit, especially on cross-border and international shipments.
If there has been no movement for several business days, email us and we will chase the carrier for you.
Can't find your order number?
Check your order confirmation email, including your spam and promotions folders. If you checked out as a guest and cannot find it, email us the name and email address used on the order and we will look it up.
Ordered on Amazon, eBay or Walmart?
Marketplace orders track through that marketplace's own order page, not through our site.
Still stuck? Email [email protected] (Mon–Fri, 9:00 AM – 5:00 PM EST).